Analysing Existing Trends of Space Selling

Analysing Existing Trends of Space Selling Abstract If an ad is created and placed in the media, the costs of creation and time or space in the media must be paid for. This is a major area in which advertising departs from public relations. Advertising doesnt have that problem. If time or space is bought in the media, the ads (as long as they follow the guidelines set down for good taste, legal products and services, etc.) will appear. The drawback is that ads are clearly designed to extol the virtues of products and companies, and any ad is perceived by consumers as at least partly puffery. There are two basic ways to sell anything: personally and non-personally. Personal selling requires the seller and the buyer to get together. There are advantages and disadvantages to this. The first advantage is time: the seller has time to discuss in detail everything about the product. The buyer has time to ask questions, get answers, and examine evidence for or against purchase. A second advantage of personal selling is that the seller can see them. Finally, the seller can easily locate potential buyers. If they enter a store, they probably have an interest in something that store sells. Street vendors and door-to-door sellers can simply shout at possibilities, like the Hyde Park vendors who call out. From there on they fit their message to the individual customer, taking all the time a customer is willing to give them. From the above, it appears that personal selling is much better than advertising, which is non-personal. This is true. Advertising has none of the advantages of personal selling: there is very little time in which to present the sales message, there is no way to know just who the customer is or how she is responding to the message, the message cannot be changed in mid-course to suit the customers reactions. Products, services or ideas are the things that advertisers want consumers to buy (in the case of ideas, buy means accept or agree with as well as lay out hard, cold cash). However, there is more involved in products or services than simply items for purchase. A product is not merely its function. It is actually a bundle of values, what the product means to the consumer. That bundle may contain the products function, but also the social, psychological, economic or whatever other values are important to the consumer. Chapter 1: Introduction In an era when physical tail space is still at a premium, constrained by planning restrictions and rising costs, productive use of space is a key indicator of buying and merchandising success, and high space productivity depends on offering the right range, in a logical layout, with products available and easy for the customer to find. Decisions about how much space to devote to each product line and its location in the store play an important role in the pursuit of merchandising success. The aim of this chapter is to provide an insight into this process. 1.1 Space selling management: Space selling constraint applies to all retailers, but in non-store retailing the constraints are different. A mail order retailer, for example, has page space and the number of pages in a publication as constraining factors, whilst a TV shopping channel needs to break down the airtime to different products. However, internet retailing offers great opportunities for adding space without much additional resource input. The main constraint on the amount of space used in a virtual outlet is the customers attention span. In spite of this additional freedom, the objectives of space allocation are essentially the same no matter which retail format is used. The management of retail space is concerned with a number of key objectives. The first is to optimize both short-term and long term returns on the investment cost of retail pace. The second is to provide a logical, convenient and inspiring interface between the product range and the customer. This can be particularly important in a large store, where customers can quite easily become overwhelmed and lost. Another objective is to make sure that the right selection of products is available; that products fit into the retail space and that stock-outs are avoided. Choice for the customer is maximized when the best selection for them is put into the available space. Space allocation aim has an important role to play in communicating the retail brand, When ice is managed centrally it helps a chain of retail outlets to achieve visual consistency, so that customers arc reassured by the similarity of the store layout and shelf appearance. 1.2 The Space Management Process: A retailer goes through a number of stages when allocating space to products. These four stages will they used as a framework for the Inclusion of discussion topics within this chapter. Measuring Space Selling: Although space in a store outlet is three dimensional, retail space is often measured in square, rather than cubic units, Square units arc appropriate where, for example in fashion retailing, a variety of single tier fixtures stand on the shop Iloor (see FigureS. I). Many fixtures, however, arc multilevel and so more appropriate ways of measuring space to allocate might be on the basis of linear or cubic footage (see Figures 8.2 and 8.3). Measurements of space that are more specific to individual retailers might be useful, such as the number of pages to be published in a catalogue or the total number of fixtures available in an outlet. Space Productivity: The two principal measures of retail success arc sales and profits. Sales volume and profitability can also he measured in relation to the amount of space used to generate those levels of sales and profits. This can then be compared with the level of financial investment in that space. The resulting measures express the productivity of retail space. Sales (or profits) per square meter is a commonly used measure of retail space productivity, which is an important concept in the evaluation of retail product management performance. Dividing the space into selling areas: At this stage, space management is concerned with allocating space to different product areas, defined according to individual retail businesses, but usually on the basis of product (department or category. The amount of space will he determined to a greater extent on previous performance indicators, typically sales values. However, sonic products, because of their physical characteristics may need disproportionate amounts of space in relation to sales. In a department store, home furnishings may need a relatively large amount of space to generate a good level of sales because the products are bulky, a large variety of merchandise is needed for customers to choose from and a lot of display space is needed to do the product justice. On the other hand, jewellery is a high value product category that needs relatively small amounts of space for display and selling purposes. The stage a product category is at in its life cycle is likely to influence the space allocation at this level. If a category is growing, then more space should be allocated, whereas a declining category needs to have its space rationalizes. Measuring selling space using square metres Using linear measurement for space selling Using cubic measurement for space selling Typical â‚ ¬Ã‹Å"hotspots In a Space selling Particularly evident in department stores, where specialist products such as furniture and home entertainment, as well as hairdressing salons and customer service departments   located on basement or upper floors, Customer flow can also be encouraged by locating high demand items throughout the store layout, with plenty of impulse items located in between. Retailers need to find a balance between maximizing sales of high demand products, generating flow around slower selling products (which may have higher profit margins), and providing logic and convenience in the layout for the customer, Product adjacencies: A logical route through the different product categories or departments is part of a customer focused offer, and can encourage linked sales. For example, in a baby equipment retailer like Mother cares it makes sense for merchandise to be grouped into themes for space planning purposes. These product themes are then presented in a logical way to the customer as they move through the store. Products for immediate needs, such as feeding and general baby care come first, followed by bath time and clothes; and then on to the more expensive, one purchases in the travel and nursery departments. The barbecue season provides a good opportunity for retailers to generate interest and sell distinctive groups of complementary products. Some of these products are strictly seasonal: the barbecues themselves and the briquettes for example. However, other products can be given additional space allocations in the seasonal aisle as part of the â‚ ¬Ã‹Å"barbecue category. Firelighters, matches, marinades, sauces, disposable tableware and beer are products that are found around the supermarket throughout the year, but are given a boost In the barbecue season by being merchandised as complementary goods. It is estimated that guests take an average equivalent of eight drinks when they are Invited to a barbecue, and â‚ ¬Ã‹Å"studies (bulk packed small bottles of beer) are particularly popular for barbecues as they are easy to handle, â‚ ¬Ã‹Å"women friendly, and easily chilled. Whilst the majority of barbecue beer is bulk purchased In advance from supermarkets, and then chilled down at home, convenience store retailers are often used for guests to buy drinks en route, and so providing chilled beer becomes important for this type of retail format. Allocation space to individual product: Having made a plan for the layout of departments or categories within the retail outlet, the next stage is to make a decision about exactly how individual product lines should be displayed within the outlet, whether the product is going to sit on a fixture, or be represented by a photograph within a page spread. Various approaches to space allocation are discussed, for example by using sales or profits as a guideline, some practical challenges arc considered, and the relationship between category management and space allocation is explored in this section. Allocating space on the basis of sale: The guiding principle here is the more a product sells, the more space it should be given. Retaining a high stock service level will depend on retailers ensuring that they devote enough space to a high demand product, such as milk, to prevent replenishment of that item becoming inefficient and inconvenient to the customer. A fast selling item however may not be one that a retailer makes much profit on (again milk is a good example), and so they may decide to allocate more space to their profitable lines. In taking this approach, however, the retailer is likely to encounter the problem of not devoting enough space to fast moving lines, so a balance has to be achieved. Another decision that has to be made is which â‚ ¬Ã‹Å"sales figure should he used for the allocation exercise, Alternatives are historical sales figures (for that outlet); market share figures; or projected sales figures. Store A is a branch of clothing retailer XYZ in a medium sized town centre. Ten miles away there Is a regional shopping centre where branch B Is located and twelve miles In the opposite direction, branch store C Is located In the heart of a city centre shopping complex. The policy of retailer XYZ is to offer a returns policy In all of its stores for products bought in any outlet nationwide (including those purchased from its web site). Shoppers from the town where store A is located, often take shopping trips to the neighboring centres, where B and C are located, especially if they are wanting to make a major purchase such as a coat or a suit, and require a wide choice of retail stores to select from. Unfortunately for store A, any unwanted products usually end up being returned to the customers local store. This has the effect of distorting the sales figures for store A, upon which space allocation decisions are made. Unfortunately, the retailers information system does not recogniz e the difference between a returned garment from the original store and one returned from a different outlet. In order to counteract this problem, which can be quite widespread, a retailer would need to allocate space on the basis of estimated sales rather than historical sales. Space elasticity: Allocating space according to a measure of sales assumes that there a relationship between the amount of space and the rate of sales, this relationship is termed the space elasticity of a product and it refers to the extent to which the sales of a product will change in response to a changed. In the amount of space allocated to that product Research suggests that space elasticity not uniform amongst products, or across stores or departmental locations. Using profit measures as a basis for space allocation ill prevent a business manager from allocating large amounts of best quality retail space to unprofitable products. They could mean, however, that a retailer was allocating unnecessarily large amounts of space to products that would sell as well with a smaller space. Profitable lines may not in fact sell very quickly at all, and allocating extra facings or shelves of the product may have very little impact on the sales of the product. In this case the quality of the space becomes important, so the retailer can locate high profit items in locations around the stare that arc better selling. The relationship between the sales and generated by different products, and suggests how space and ranging decisions should be made accordingly. Allocating space according to sales, and in particular, product profitability, is working with the interests of the retailer, and not the customer in mind and therefore may suggest an illogical and prese ntation of products. Long term profitability depends on customer loyalty, which is dependent (among many other things) upon being satisfied with the presentation and assortment of products. Fine tuning the allocation of space within a retail outlet therefore requires extensive amounts of high quality data, together with a pragmatic and customer orientated managerial approach at store level. Productivity and efficiency and towards are visual display improvements. Once an optimum level of efficiency is achieved, space planners can move onto the objective of making their products and fixtures more attractive than their competitors. Some of the latest planning systems are able to simulate the entire store environment, so that the product manager can view an attractive plan in virtual reality and make any adjustments they fed are necessary. Recent space optimization technology applications offer the opportunity to create specific platform. Space Allocation and Category Management: Although the performance of individual product lines is Important to retailers in terms of the rate of sales which influences availability and the levels of contribution to turnover and profitability, the focus of performance In many retail organizations is at product category, rather than individual SKU level. A retailer is more interested in overall levels of sales and profits generated by their product range, rather than the sales of a single line that might be of interest to its manufacturer. The product category has emerged as a manageable classification for most aspects of product management, and certainly applies in the case of space management. In fact, many would argue that space planning and allocation and the systems that drive the process can only be properly implemented in tandem with a category management approach. Category management seeks to optimize the depth and variety of a product assortment within a specified amount of retail space and to generate maximum profitability by seeking efficiency in the operations that support the depth and variety. This includes replenishing to guarantee availability and adding new products and running promotions to generate customer interest and increase short term sales of particular products, without harming the overall profitability of the category. Space allocation systems allow (Inc tuning of a category assortment, provide the means by which product and category performance can be monitored and analyzed. and by using the programme output the plans can he easily communicated and successfully implemented within the various retail out lets. In some categories key brands are dominant, in which case their presence needs to have immediate impact within the space allocation plan. Other categories are very competitive, in which case low price, budget own brand and promotional products strongly on the promotional. Many businesses use the principle that shoppers will a category from bottom to top, and left to right, and so well-known brands arc placed on middle and lower shelves on the left of the category space in order to provide strong cues to the customer. Premium products meanwhile are placed on high level shelves, selecting their high quality positioning, and the fact that the customer for premium products will seek out the better quality product within the category. In some categories the customer decision-making processes are quite unique and nerd to he fully reflected within space allocation plans. For example, the decision sequence for wine is generally as follows: Colour Country of origin Price Level - Brand Whereas the decision sequence for yoghurt might be: Natural or flavored type (low fat, standard or luxury) - Price Level Brand Name These decision processes should determine how products arc displayed within the category space. In certain modes, if the product is maintained in the offer, long-term customer satisfaction will be retained In spite of the Individual poor product performance. Therefore it is the stores personality traits that determine the core product ranges, and not the size; the size of the outlet determines the width and depth of the selling type that would appeal to the local customers, Stores are empowered with the merchandise that allows them to drive local market opportunities and local suppliers can also be involved in the process of providing tailored products for individual store needs, As retailers offer more formats from which customers may choose to shop, format preferences and product preferences can be matched, For example, Tesco found that its online shoppers tended to from more affluent backgrounds, and so the on-line product offer is tailored accordingly, with a large range of wines and few value lines, For many small retailers the cost of a computerized space planning is prohibitive, and so many rely on basic sales and profit margin analysis combined with trial and error in space allocation decision making. 1.3 Summary: A great deal of space selling is carried out in order to achieve relatively short-term retail objectives, such as maximizing the benefits of a product or departmental promotion, meeting seasonal sales figures, or improving branch profitability. However, the long term strategic objectives of the retailer provide the framework within which these decisions are taken. Space allocations must be in line with the overall positioning strategy of the retailer; the variety and depth of assortment and the stock availability service level should not be compromised by the need for short-term productivity gains. In addition, the arrangement of products around the store needs to be considered in the light of the contribution that product items, brands and categories make to the positioning statement, it may be necessary to over-represent new products or to allocate extra space to growing or seasonal categories in order to reinforce an innovative product positioning strategy. The local customer prof ile may also lead to exceptional space allocations in an effort to meet individuals requirements more closely. However, the retailers space is the extent of its empire, and every inch of that space must be used to its maximum effect even if, as we shall see in the next two chapters, some space is designed to he devoid of products. The measurement of that effect, however, must be appropriate in terms of the overall aims for that space. Chapter 2: Literature Review Space Selling: Space selling refers to space available for advertising in different media. The advertising media available are print, electronic outdoor. The space available and intend for advertising in different media. Decision about how much space to devote to each product line and its location plays an important role in the pursuit of merchandising success. The aim of this thesis is to have an insight into this process. First will have to understand that the services of every publication/channel, costs of space selling. The ads featured in it. And a space seller to sell that advertising space/time to potential advertisers. 2.1 UCPL acquires marketing and space-selling rights for Lemon TV and Jhankar TV: K Sera Seras recently launched free-to-air channels music channel Lemon TV, and Hindi movie channel Jhankar TV have appointed Universal Communication Pvt. Ltd (UCPL) for their marketing and space-selling rights. UCPL is a player in the space of airtime selling and marketing of serials, television programmes and feature films for various television networks in India. Jhankar TV will particularly target the Hindi speaking audience. This is a channel that would reach to the audience of cable and satellite in UP, Bihar, MP and Rajasthan. On the other hand, for Lemon TV, they are planning to have different kinds of event and programmes like Lemon party. This will bring in more interactivity too with the relevant TG. When asked about the marketing challenges for these new channels, Every new channel in India right now faces the challenges of clutter and telling the advertiser what difference does this channel bring to the table, and what is the value addition. These channels are also in the same situation and we are confident about overcoming these challenges. UCPL is associated with media and advertising agencies like Mindshare, Mediaedge:cia, Madison, McCann Erickson, Lintas, etc., and with clients like Hindustan Unilever, Procter Gamble, and Godrej, among others. As a company, UCPL has now diversified into full-fledged events and brand promotions, striving to create and mange innovative concepts, thus offering their client complete 360-degree solutions. 2.2 Using the blogging concept to sell wikis: If a person understands what a blog is, the wiki may be compared and contrasted to a blog. A blog enables a single person to get a message out. A wiki enables a group of persons to assemble a body of knowledge. A wiki can be presented as a blog with one major post (the purpose, topic, idea of the wiki) that others can build knowledge around, without the initiating post getting buried in archives as new posts arrive and are displayed in reverse chronological order. A wiki may be sold as a horizontal blog platform. Blogs are vertical, recent updates on top, all others shoved down into oblivion, with only tags, categorical sidebar listings, or site search to dredge them up again. But a wiki distributes all the information in a more horizontal, flat, single surface that stretches through pages spread out, not sedimented. The wiki may be sold as a web site set up for idea construction; it is team-architected rather than single-authored. Blogs tend to be univocal and identifiable; one known person expounding a position, with audience members invited to comment on the sermonizing, but not really authorized to begin their own topic threads. Wikis are multimodal and transiently anonymous, many unknown people working together. A wiki, thus is like a super-democratized blog. A blog where the walls between bloggers are audience is dissolved. The audience members become the contributing authors and the originating authors become the audience, and vice vers a. 2.3 Modern Trends in Working Styles: Another interesting way of presenting wikis has to do with the fact that they allow for easy remote working. One of the main advantages a wiki provides is the fact that it is available from any internet-connected web browser, at any time. Information can be worked on efficiently in an asynchronous manner. In this regard, wikis solve tricky coordination problems. Whats more, a wiki provides a virtual space where all relevant business information can be stored. Hence people working from different places, at different times of the day can still end up with a coherent document. A wiki is more efficient than e-mail for the resulting document can almost be exploited immediately and its last version is always on top (which is quite useful when working with more then one person). 2.4 The Advantages of Asynchronous Communication: Wiki content growth and increasing value in an organization by facilitating asynchronous communication which is often more convenient than other forms of collaboration that require face time or same time. On the other extreme, making large batches of content (Power Point, White Papers) are inefficient simply because they require the author to provide context and content, some of which may be error laden or out-of-date. Wikis allow smaller batches of contribution to appear at any time, thus relieving two bottlenecks to collaboration. Add to this the fact that they are completely auditable for contribution, and the need for creating credit concurrently is removed. 2.5 ROI on social software: Being able to make a business case will be very important to all convince for every enterprises and after than to make a start on adopting social software. Charlene Li has a contribution about ROI on blogging. But Return on investment has to be calculated for all sorts of social software. Then again, ROI is becoming increasingly irrelevant when online collaboration tools and social media platforms are available for free, or at extremely low cost. Many companies find they can get along just fine with the free versions of blogs (lBlogger), podcasting (Odeo), video uploading and player embeds (YouTube), and wikis (Socialtext). ROT (return on time) is the far more challenging aspect of social software. It takes a significant investment in time to become known in the blogosphere, for example. Bloggers must spend large amounts of time in researching topics, writing posts, linking to other Blogs, interacting with comment posters, reading other Blogs, posting comments at other Blogs, producing multimedia content, emailing other bloggers, and adding features and functionalities to a blog. All this in addition to remaining informed about ones industry or field of study. Warning top management about falling behind in competitive technology should be sufficient to begin a case for online collaboration tools. Explaining that the trends are massively aligned, user-generated content, customer co-creation of product, corporate contributions to innovation, and universal content utopia, advocates of social software and user media can point to great examples of Peer Pioneers companies leading the way: PG, IBM/Linux, Second Life, Digg, Jigsaw, YouTube, and InnoCentive. 2.6 Successful Strategies for Selling Ad Space on Low-Traffic Websites: Upon first thinking about it, the idea of selling advertising on a website or blog with limited traffic seems a bit daft. After all, arent most advertisers interested in putting their product in front of the highest number of eyeballs possible? Approaching them with piddly visitor numbers seems like a surefire way to end up in the deleted folder. But though it may feel like putting the cart before the horse, there are many good reasons and ways to sell ad space on low-traffic websites. What you need to always keep in mind is that, while advertisers are drawn to high traffic numbers, they desire something else even more: high conversion rates. There are plenty of success stories of websites that have limited traffic but sell a ton of advertising. These websites succeed because they do one thing well: they deliver the right type of customer to the right type of business. Space selling concept: * Take a close look at your website Whether they sell landscape or skyscraper ads, text ads, video or any other format, they have to offer something of value before you can start to sell advertising space. They know this sound obvious, but it always surprises them how many publishers and online media owners come up with a niche product that nobody wants to buy advertising space in! If they are going to make a fortune in selling subscriptions or other membership related offerings, then fine but in most cases, forget about their hobby or leisure interest, unless it is unique and offers a great angle. Do make sure their product is going to be attractive to a large enough audience before they attempt to sell advertising and if they have a fair bit of competition, make sure that they have some unique selling points and formats. As they move into Web 2.0 the requirements from a lot of advertisers will change. If they can offer a new format or idea and take the hard work out of it for th e advertiser, they are onto a winner. If they dont, theyll lose out to their rivals. * Choosing ad formats that will sell Not all ad formats sell well on ALL websites. Put another way, some ads work better on consumer websites than they do on business sites and visa versa. The trick is to test their ads with different messages, fonts, colours and designs. This research will be well worth it in the end and can make the difference between making a decent revenue stream and making a substantial one. One of the biggest things to bear in mind is where the advertising should be placed. If they sell products on their site, there is very little point displaying adverts, which could detract potential customers away from their own sales message. So, the first thing they need to do is highlight the sections and pages where they are happy to accept advertising. When they have done that, they can then take a look at design and placement. Always think of the customer when you think about designs, placements and tracking. Make it simple for advertisers to find and relate to the f ormats, as they will have to justify the ad spend to their bosses. * Reporting and statistics This is a vital part of their business! Remember, communication is the key to long-term success. If they dont have a good reporting and stats package in place, then they will find it difficult to show their customers what they are/could be getting from their services. This can take a bit of time to set up, but it really is worth the time and money they put into it. Once in place, it can be automated to match their business model and to provide an essential package for their existing and potential customers. Remember out of sight, out of mind leave it to their competitors to make this mistake! * What are their competitors doing well? Even if they are offering a good service, they bet there is something they can learn from their competition. Some media companies do have the luxury of having someone w Analysing Existing Trends of Space Selling Analysing Existing Trends of Space Selling Abstract If an ad is created and placed in the media, the costs of creation and time or space in the media must be paid for. This is a major area in which advertising departs from public relations. Advertising doesnt have that problem. If time or space is bought in the media, the ads (as long as they follow the guidelines set down for good taste, legal products and services, etc.) will appear. The drawback is that ads are clearly designed to extol the virtues of products and companies, and any ad is perceived by consumers as at least partly puffery. There are two basic ways to sell anything: personally and non-personally. Personal selling requires the seller and the buyer to get together. There are advantages and disadvantages to this. The first advantage is time: the seller has time to discuss in detail everything about the product. The buyer has time to ask questions, get answers, and examine evidence for or against purchase. A second advantage of personal selling is that the seller can see them. Finally, the seller can easily locate potential buyers. If they enter a store, they probably have an interest in something that store sells. Street vendors and door-to-door sellers can simply shout at possibilities, like the Hyde Park vendors who call out. From there on they fit their message to the individual customer, taking all the time a customer is willing to give them. From the above, it appears that personal selling is much better than advertising, which is non-personal. This is true. Advertising has none of the advantages of personal selling: there is very little time in which to present the sales message, there is no way to know just who the customer is or how she is responding to the message, the message cannot be changed in mid-course to suit the customers reactions. Products, services or ideas are the things that advertisers want consumers to buy (in the case of ideas, buy means accept or agree with as well as lay out hard, cold cash). However, there is more involved in products or services than simply items for purchase. A product is not merely its function. It is actually a bundle of values, what the product means to the consumer. That bundle may contain the products function, but also the social, psychological, economic or whatever other values are important to the consumer. Chapter 1: Introduction In an era when physical tail space is still at a premium, constrained by planning restrictions and rising costs, productive use of space is a key indicator of buying and merchandising success, and high space productivity depends on offering the right range, in a logical layout, with products available and easy for the customer to find. Decisions about how much space to devote to each product line and its location in the store play an important role in the pursuit of merchandising success. The aim of this chapter is to provide an insight into this process. 1.1 Space selling management: Space selling constraint applies to all retailers, but in non-store retailing the constraints are different. A mail order retailer, for example, has page space and the number of pages in a publication as constraining factors, whilst a TV shopping channel needs to break down the airtime to different products. However, internet retailing offers great opportunities for adding space without much additional resource input. The main constraint on the amount of space used in a virtual outlet is the customers attention span. In spite of this additional freedom, the objectives of space allocation are essentially the same no matter which retail format is used. The management of retail space is concerned with a number of key objectives. The first is to optimize both short-term and long term returns on the investment cost of retail pace. The second is to provide a logical, convenient and inspiring interface between the product range and the customer. This can be particularly important in a large store, where customers can quite easily become overwhelmed and lost. Another objective is to make sure that the right selection of products is available; that products fit into the retail space and that stock-outs are avoided. Choice for the customer is maximized when the best selection for them is put into the available space. Space allocation aim has an important role to play in communicating the retail brand, When ice is managed centrally it helps a chain of retail outlets to achieve visual consistency, so that customers arc reassured by the similarity of the store layout and shelf appearance. 1.2 The Space Management Process: A retailer goes through a number of stages when allocating space to products. These four stages will they used as a framework for the Inclusion of discussion topics within this chapter. Measuring Space Selling: Although space in a store outlet is three dimensional, retail space is often measured in square, rather than cubic units, Square units arc appropriate where, for example in fashion retailing, a variety of single tier fixtures stand on the shop Iloor (see FigureS. I). Many fixtures, however, arc multilevel and so more appropriate ways of measuring space to allocate might be on the basis of linear or cubic footage (see Figures 8.2 and 8.3). Measurements of space that are more specific to individual retailers might be useful, such as the number of pages to be published in a catalogue or the total number of fixtures available in an outlet. Space Productivity: The two principal measures of retail success arc sales and profits. Sales volume and profitability can also he measured in relation to the amount of space used to generate those levels of sales and profits. This can then be compared with the level of financial investment in that space. The resulting measures express the productivity of retail space. Sales (or profits) per square meter is a commonly used measure of retail space productivity, which is an important concept in the evaluation of retail product management performance. Dividing the space into selling areas: At this stage, space management is concerned with allocating space to different product areas, defined according to individual retail businesses, but usually on the basis of product (department or category. The amount of space will he determined to a greater extent on previous performance indicators, typically sales values. However, sonic products, because of their physical characteristics may need disproportionate amounts of space in relation to sales. In a department store, home furnishings may need a relatively large amount of space to generate a good level of sales because the products are bulky, a large variety of merchandise is needed for customers to choose from and a lot of display space is needed to do the product justice. On the other hand, jewellery is a high value product category that needs relatively small amounts of space for display and selling purposes. The stage a product category is at in its life cycle is likely to influence the space allocation at this level. If a category is growing, then more space should be allocated, whereas a declining category needs to have its space rationalizes. Measuring selling space using square metres Using linear measurement for space selling Using cubic measurement for space selling Typical â‚ ¬Ã‹Å"hotspots In a Space selling Particularly evident in department stores, where specialist products such as furniture and home entertainment, as well as hairdressing salons and customer service departments   located on basement or upper floors, Customer flow can also be encouraged by locating high demand items throughout the store layout, with plenty of impulse items located in between. Retailers need to find a balance between maximizing sales of high demand products, generating flow around slower selling products (which may have higher profit margins), and providing logic and convenience in the layout for the customer, Product adjacencies: A logical route through the different product categories or departments is part of a customer focused offer, and can encourage linked sales. For example, in a baby equipment retailer like Mother cares it makes sense for merchandise to be grouped into themes for space planning purposes. These product themes are then presented in a logical way to the customer as they move through the store. Products for immediate needs, such as feeding and general baby care come first, followed by bath time and clothes; and then on to the more expensive, one purchases in the travel and nursery departments. The barbecue season provides a good opportunity for retailers to generate interest and sell distinctive groups of complementary products. Some of these products are strictly seasonal: the barbecues themselves and the briquettes for example. However, other products can be given additional space allocations in the seasonal aisle as part of the â‚ ¬Ã‹Å"barbecue category. Firelighters, matches, marinades, sauces, disposable tableware and beer are products that are found around the supermarket throughout the year, but are given a boost In the barbecue season by being merchandised as complementary goods. It is estimated that guests take an average equivalent of eight drinks when they are Invited to a barbecue, and â‚ ¬Ã‹Å"studies (bulk packed small bottles of beer) are particularly popular for barbecues as they are easy to handle, â‚ ¬Ã‹Å"women friendly, and easily chilled. Whilst the majority of barbecue beer is bulk purchased In advance from supermarkets, and then chilled down at home, convenience store retailers are often used for guests to buy drinks en route, and so providing chilled beer becomes important for this type of retail format. Allocation space to individual product: Having made a plan for the layout of departments or categories within the retail outlet, the next stage is to make a decision about exactly how individual product lines should be displayed within the outlet, whether the product is going to sit on a fixture, or be represented by a photograph within a page spread. Various approaches to space allocation are discussed, for example by using sales or profits as a guideline, some practical challenges arc considered, and the relationship between category management and space allocation is explored in this section. Allocating space on the basis of sale: The guiding principle here is the more a product sells, the more space it should be given. Retaining a high stock service level will depend on retailers ensuring that they devote enough space to a high demand product, such as milk, to prevent replenishment of that item becoming inefficient and inconvenient to the customer. A fast selling item however may not be one that a retailer makes much profit on (again milk is a good example), and so they may decide to allocate more space to their profitable lines. In taking this approach, however, the retailer is likely to encounter the problem of not devoting enough space to fast moving lines, so a balance has to be achieved. Another decision that has to be made is which â‚ ¬Ã‹Å"sales figure should he used for the allocation exercise, Alternatives are historical sales figures (for that outlet); market share figures; or projected sales figures. Store A is a branch of clothing retailer XYZ in a medium sized town centre. Ten miles away there Is a regional shopping centre where branch B Is located and twelve miles In the opposite direction, branch store C Is located In the heart of a city centre shopping complex. The policy of retailer XYZ is to offer a returns policy In all of its stores for products bought in any outlet nationwide (including those purchased from its web site). Shoppers from the town where store A is located, often take shopping trips to the neighboring centres, where B and C are located, especially if they are wanting to make a major purchase such as a coat or a suit, and require a wide choice of retail stores to select from. Unfortunately for store A, any unwanted products usually end up being returned to the customers local store. This has the effect of distorting the sales figures for store A, upon which space allocation decisions are made. Unfortunately, the retailers information system does not recogniz e the difference between a returned garment from the original store and one returned from a different outlet. In order to counteract this problem, which can be quite widespread, a retailer would need to allocate space on the basis of estimated sales rather than historical sales. Space elasticity: Allocating space according to a measure of sales assumes that there a relationship between the amount of space and the rate of sales, this relationship is termed the space elasticity of a product and it refers to the extent to which the sales of a product will change in response to a changed. In the amount of space allocated to that product Research suggests that space elasticity not uniform amongst products, or across stores or departmental locations. Using profit measures as a basis for space allocation ill prevent a business manager from allocating large amounts of best quality retail space to unprofitable products. They could mean, however, that a retailer was allocating unnecessarily large amounts of space to products that would sell as well with a smaller space. Profitable lines may not in fact sell very quickly at all, and allocating extra facings or shelves of the product may have very little impact on the sales of the product. In this case the quality of the space becomes important, so the retailer can locate high profit items in locations around the stare that arc better selling. The relationship between the sales and generated by different products, and suggests how space and ranging decisions should be made accordingly. Allocating space according to sales, and in particular, product profitability, is working with the interests of the retailer, and not the customer in mind and therefore may suggest an illogical and prese ntation of products. Long term profitability depends on customer loyalty, which is dependent (among many other things) upon being satisfied with the presentation and assortment of products. Fine tuning the allocation of space within a retail outlet therefore requires extensive amounts of high quality data, together with a pragmatic and customer orientated managerial approach at store level. Productivity and efficiency and towards are visual display improvements. Once an optimum level of efficiency is achieved, space planners can move onto the objective of making their products and fixtures more attractive than their competitors. Some of the latest planning systems are able to simulate the entire store environment, so that the product manager can view an attractive plan in virtual reality and make any adjustments they fed are necessary. Recent space optimization technology applications offer the opportunity to create specific platform. Space Allocation and Category Management: Although the performance of individual product lines is Important to retailers in terms of the rate of sales which influences availability and the levels of contribution to turnover and profitability, the focus of performance In many retail organizations is at product category, rather than individual SKU level. A retailer is more interested in overall levels of sales and profits generated by their product range, rather than the sales of a single line that might be of interest to its manufacturer. The product category has emerged as a manageable classification for most aspects of product management, and certainly applies in the case of space management. In fact, many would argue that space planning and allocation and the systems that drive the process can only be properly implemented in tandem with a category management approach. Category management seeks to optimize the depth and variety of a product assortment within a specified amount of retail space and to generate maximum profitability by seeking efficiency in the operations that support the depth and variety. This includes replenishing to guarantee availability and adding new products and running promotions to generate customer interest and increase short term sales of particular products, without harming the overall profitability of the category. Space allocation systems allow (Inc tuning of a category assortment, provide the means by which product and category performance can be monitored and analyzed. and by using the programme output the plans can he easily communicated and successfully implemented within the various retail out lets. In some categories key brands are dominant, in which case their presence needs to have immediate impact within the space allocation plan. Other categories are very competitive, in which case low price, budget own brand and promotional products strongly on the promotional. Many businesses use the principle that shoppers will a category from bottom to top, and left to right, and so well-known brands arc placed on middle and lower shelves on the left of the category space in order to provide strong cues to the customer. Premium products meanwhile are placed on high level shelves, selecting their high quality positioning, and the fact that the customer for premium products will seek out the better quality product within the category. In some categories the customer decision-making processes are quite unique and nerd to he fully reflected within space allocation plans. For example, the decision sequence for wine is generally as follows: Colour Country of origin Price Level - Brand Whereas the decision sequence for yoghurt might be: Natural or flavored type (low fat, standard or luxury) - Price Level Brand Name These decision processes should determine how products arc displayed within the category space. In certain modes, if the product is maintained in the offer, long-term customer satisfaction will be retained In spite of the Individual poor product performance. Therefore it is the stores personality traits that determine the core product ranges, and not the size; the size of the outlet determines the width and depth of the selling type that would appeal to the local customers, Stores are empowered with the merchandise that allows them to drive local market opportunities and local suppliers can also be involved in the process of providing tailored products for individual store needs, As retailers offer more formats from which customers may choose to shop, format preferences and product preferences can be matched, For example, Tesco found that its online shoppers tended to from more affluent backgrounds, and so the on-line product offer is tailored accordingly, with a large range of wines and few value lines, For many small retailers the cost of a computerized space planning is prohibitive, and so many rely on basic sales and profit margin analysis combined with trial and error in space allocation decision making. 1.3 Summary: A great deal of space selling is carried out in order to achieve relatively short-term retail objectives, such as maximizing the benefits of a product or departmental promotion, meeting seasonal sales figures, or improving branch profitability. However, the long term strategic objectives of the retailer provide the framework within which these decisions are taken. Space allocations must be in line with the overall positioning strategy of the retailer; the variety and depth of assortment and the stock availability service level should not be compromised by the need for short-term productivity gains. In addition, the arrangement of products around the store needs to be considered in the light of the contribution that product items, brands and categories make to the positioning statement, it may be necessary to over-represent new products or to allocate extra space to growing or seasonal categories in order to reinforce an innovative product positioning strategy. The local customer prof ile may also lead to exceptional space allocations in an effort to meet individuals requirements more closely. However, the retailers space is the extent of its empire, and every inch of that space must be used to its maximum effect even if, as we shall see in the next two chapters, some space is designed to he devoid of products. The measurement of that effect, however, must be appropriate in terms of the overall aims for that space. Chapter 2: Literature Review Space Selling: Space selling refers to space available for advertising in different media. The advertising media available are print, electronic outdoor. The space available and intend for advertising in different media. Decision about how much space to devote to each product line and its location plays an important role in the pursuit of merchandising success. The aim of this thesis is to have an insight into this process. First will have to understand that the services of every publication/channel, costs of space selling. The ads featured in it. And a space seller to sell that advertising space/time to potential advertisers. 2.1 UCPL acquires marketing and space-selling rights for Lemon TV and Jhankar TV: K Sera Seras recently launched free-to-air channels music channel Lemon TV, and Hindi movie channel Jhankar TV have appointed Universal Communication Pvt. Ltd (UCPL) for their marketing and space-selling rights. UCPL is a player in the space of airtime selling and marketing of serials, television programmes and feature films for various television networks in India. Jhankar TV will particularly target the Hindi speaking audience. This is a channel that would reach to the audience of cable and satellite in UP, Bihar, MP and Rajasthan. On the other hand, for Lemon TV, they are planning to have different kinds of event and programmes like Lemon party. This will bring in more interactivity too with the relevant TG. When asked about the marketing challenges for these new channels, Every new channel in India right now faces the challenges of clutter and telling the advertiser what difference does this channel bring to the table, and what is the value addition. These channels are also in the same situation and we are confident about overcoming these challenges. UCPL is associated with media and advertising agencies like Mindshare, Mediaedge:cia, Madison, McCann Erickson, Lintas, etc., and with clients like Hindustan Unilever, Procter Gamble, and Godrej, among others. As a company, UCPL has now diversified into full-fledged events and brand promotions, striving to create and mange innovative concepts, thus offering their client complete 360-degree solutions. 2.2 Using the blogging concept to sell wikis: If a person understands what a blog is, the wiki may be compared and contrasted to a blog. A blog enables a single person to get a message out. A wiki enables a group of persons to assemble a body of knowledge. A wiki can be presented as a blog with one major post (the purpose, topic, idea of the wiki) that others can build knowledge around, without the initiating post getting buried in archives as new posts arrive and are displayed in reverse chronological order. A wiki may be sold as a horizontal blog platform. Blogs are vertical, recent updates on top, all others shoved down into oblivion, with only tags, categorical sidebar listings, or site search to dredge them up again. But a wiki distributes all the information in a more horizontal, flat, single surface that stretches through pages spread out, not sedimented. The wiki may be sold as a web site set up for idea construction; it is team-architected rather than single-authored. Blogs tend to be univocal and identifiable; one known person expounding a position, with audience members invited to comment on the sermonizing, but not really authorized to begin their own topic threads. Wikis are multimodal and transiently anonymous, many unknown people working together. A wiki, thus is like a super-democratized blog. A blog where the walls between bloggers are audience is dissolved. The audience members become the contributing authors and the originating authors become the audience, and vice vers a. 2.3 Modern Trends in Working Styles: Another interesting way of presenting wikis has to do with the fact that they allow for easy remote working. One of the main advantages a wiki provides is the fact that it is available from any internet-connected web browser, at any time. Information can be worked on efficiently in an asynchronous manner. In this regard, wikis solve tricky coordination problems. Whats more, a wiki provides a virtual space where all relevant business information can be stored. Hence people working from different places, at different times of the day can still end up with a coherent document. A wiki is more efficient than e-mail for the resulting document can almost be exploited immediately and its last version is always on top (which is quite useful when working with more then one person). 2.4 The Advantages of Asynchronous Communication: Wiki content growth and increasing value in an organization by facilitating asynchronous communication which is often more convenient than other forms of collaboration that require face time or same time. On the other extreme, making large batches of content (Power Point, White Papers) are inefficient simply because they require the author to provide context and content, some of which may be error laden or out-of-date. Wikis allow smaller batches of contribution to appear at any time, thus relieving two bottlenecks to collaboration. Add to this the fact that they are completely auditable for contribution, and the need for creating credit concurrently is removed. 2.5 ROI on social software: Being able to make a business case will be very important to all convince for every enterprises and after than to make a start on adopting social software. Charlene Li has a contribution about ROI on blogging. But Return on investment has to be calculated for all sorts of social software. Then again, ROI is becoming increasingly irrelevant when online collaboration tools and social media platforms are available for free, or at extremely low cost. Many companies find they can get along just fine with the free versions of blogs (lBlogger), podcasting (Odeo), video uploading and player embeds (YouTube), and wikis (Socialtext). ROT (return on time) is the far more challenging aspect of social software. It takes a significant investment in time to become known in the blogosphere, for example. Bloggers must spend large amounts of time in researching topics, writing posts, linking to other Blogs, interacting with comment posters, reading other Blogs, posting comments at other Blogs, producing multimedia content, emailing other bloggers, and adding features and functionalities to a blog. All this in addition to remaining informed about ones industry or field of study. Warning top management about falling behind in competitive technology should be sufficient to begin a case for online collaboration tools. Explaining that the trends are massively aligned, user-generated content, customer co-creation of product, corporate contributions to innovation, and universal content utopia, advocates of social software and user media can point to great examples of Peer Pioneers companies leading the way: PG, IBM/Linux, Second Life, Digg, Jigsaw, YouTube, and InnoCentive. 2.6 Successful Strategies for Selling Ad Space on Low-Traffic Websites: Upon first thinking about it, the idea of selling advertising on a website or blog with limited traffic seems a bit daft. After all, arent most advertisers interested in putting their product in front of the highest number of eyeballs possible? Approaching them with piddly visitor numbers seems like a surefire way to end up in the deleted folder. But though it may feel like putting the cart before the horse, there are many good reasons and ways to sell ad space on low-traffic websites. What you need to always keep in mind is that, while advertisers are drawn to high traffic numbers, they desire something else even more: high conversion rates. There are plenty of success stories of websites that have limited traffic but sell a ton of advertising. These websites succeed because they do one thing well: they deliver the right type of customer to the right type of business. Space selling concept: * Take a close look at your website Whether they sell landscape or skyscraper ads, text ads, video or any other format, they have to offer something of value before you can start to sell advertising space. They know this sound obvious, but it always surprises them how many publishers and online media owners come up with a niche product that nobody wants to buy advertising space in! If they are going to make a fortune in selling subscriptions or other membership related offerings, then fine but in most cases, forget about their hobby or leisure interest, unless it is unique and offers a great angle. Do make sure their product is going to be attractive to a large enough audience before they attempt to sell advertising and if they have a fair bit of competition, make sure that they have some unique selling points and formats. As they move into Web 2.0 the requirements from a lot of advertisers will change. If they can offer a new format or idea and take the hard work out of it for th e advertiser, they are onto a winner. If they dont, theyll lose out to their rivals. * Choosing ad formats that will sell Not all ad formats sell well on ALL websites. Put another way, some ads work better on consumer websites than they do on business sites and visa versa. The trick is to test their ads with different messages, fonts, colours and designs. This research will be well worth it in the end and can make the difference between making a decent revenue stream and making a substantial one. One of the biggest things to bear in mind is where the advertising should be placed. If they sell products on their site, there is very little point displaying adverts, which could detract potential customers away from their own sales message. So, the first thing they need to do is highlight the sections and pages where they are happy to accept advertising. When they have done that, they can then take a look at design and placement. Always think of the customer when you think about designs, placements and tracking. Make it simple for advertisers to find and relate to the f ormats, as they will have to justify the ad spend to their bosses. * Reporting and statistics This is a vital part of their business! Remember, communication is the key to long-term success. If they dont have a good reporting and stats package in place, then they will find it difficult to show their customers what they are/could be getting from their services. This can take a bit of time to set up, but it really is worth the time and money they put into it. Once in place, it can be automated to match their business model and to provide an essential package for their existing and potential customers. Remember out of sight, out of mind leave it to their competitors to make this mistake! * What are their competitors doing well? Even if they are offering a good service, they bet there is something they can learn from their competition. Some media companies do have the luxury of having someone w

Essay --

Melyssa Arner Scott Robinson Western Civilization II 18 February 2014 1. Analyze and evaluate the life of Martin Luther and his influence on the Reformation. Before bringing about the Reformation, Martin Luther started out his life in Saxony.He was raised by a strict father who wished for his son to become a lawyer. Instead of achieving this, Martin Luther, due to a promise to St. Anne, became a man of the cloth. Those above Luther’s station later enrolled him into the faculty of the university in Wittenburg. It would be at Wittenburg that Luther would change the way of the church, later to be called the Reformation. Luther believed that faith was a way of salvation, which became known as the â€Å"justification by faith†. Martin Luther also began to question the clergy of the church, who made the public pay for indulgences in order for their souls to be freed. Due to his beliefs being ignored, Luther created his â€Å"Ninety-five Theses†. Through these theses, Luther’s beliefs spread throughout the lands of Germany. His ideals about the church passed onto the German people and his acts would later influence the happenings of the Reformation. 2. List and discuss the various religious wars in Europe in the 1500s and 1600s concluding with the Thirty Years War. King Philip II of Spain was a strong supporter of Catholicism. He controlled not only Spain, but also the Netherlands, Southern Italy, and Burgundy. His wife, Mary, was the queen of England. The two of them worked to bring England back to Catholicism but many people were against this. When Mary passed, Elizabeth took the throne and Protestantism was more accepted.Angry with this, Philip sent an armada of ships to attack in 1588. The English ships were sent to defend and Spain was forced... .... The Native Americans were not the only ones to be effected by colonization in the New World. The inhabitants of Africa had their world changed when Europe decided to venture to the New World. While the Native Americans were pushed from their land, the Africans were taken away from theirs. The Europeans needed another set of hands to perform labor and the Africans played this part. Even though Africans could be linguists and guides for the white people, they were mostly used for housework and as farm hands. Africans were forced into slavery and owned by the Europeans. Similar to the Native Americans, the Africans were forced to convert to Christianity. Their religious views were not allowed in the New World. The Africans were not only forced to convert to Christianity but also their way of life. Africans had to dress and speak like the Europeans in order to survive.

Buddhism: The 4 noble truths Essay -- Buddhist Buddha essays research

Buddhism’s Four Noble Truths Siddharta Gautama was twenty-nine years old when he abandoned his family to search for a means to bring to an end his and other’s suffering after studying meditation for many years. At age thirty-five, Siddharta Gautama sat down under the shade of a fig tree to meditate and he determined to meditate until he reached enlightenment. After seven weeks he received the Great Enlightenment which he referred to as the Four Noble Truths and the Eight-fold Path. Henceforth he became known as the Buddha. In The Heart of the Buddha’s Teaching, Thich Nhat Hanh provides a citation from the Buddha, which gives insight into the cure of our distress. â€Å"I teach only suffering and the transformation of suffering† (Thich Nhat Hanh 3). When we recognize and acknowledge our own suffering, the Buddha, which is present in everyone, will look at it, discover what has brought it about, and prescribe a course of action that can transform it into peace, joy, and liberation. Suffering is the means the Buddha used to liberate himself, and it is also the means by which we can become free. The teachings of the Buddha revolve around this central tenant known as the "Four Noble Truths". The Four Noble Truths represent the basis of the Buddha's teaching and form the central foundation of Buddhism. Historically, Lord Buddha preached on these topics during his first public commentary following his enlightenment.   Ã‚  Ã‚  Ã‚  Ã‚  The First Noble Truth states that "Life is Dukkha." Dukkha, in English â€Å"suffering", exists, even that this is the natural and universal state of beings. To live, one must suffer because it is an inevitable part of life, which one cannot avoid. All beings must endure physical suffering as well as enduring psychological suffering the form of many human emotions. Human beings are subject to impermanence and uncertainty which very often, causes us to associate with things that are unpleasant and disassociate with things that are pleasant. This may seem a bit cynical and may suggest to many individuals that Buddhism is a dismal, fatalistic religion yet it just implies we must accept the good with the bad. Buddha’s first noble truth is a statement that can obviously not be denied. In The Heart of the Buddha’s Teaching, the author provides insight into the truth of suffering. â€Å"To succeed in the practice, we must stop trying to prove that everything i... ...aintain ourselves clearly on all planes of existence. 8. Right Concentration, samyak samahdi, by establishing and maintaining our focus of appearance, manifestation and being through appropriate concentration, usually named as meditation, dhyana, we are grounded in our unfolding actuality. This is the threshold of Nirvana, to develop the eye of wisdom. Anyone and everyone can achieve the highest goal in Buddhism. All one need to do is to make an honest effort to follow the Noble Eightfold Path. It is said that those who have reached enlightenment, like Buddha Shakyamuni and his disciples took much work to attain that state of mind; it was not accidental. The Buddha and his disciples were once ordinary people, afflicted by the impurities of the mind, desire, ill-will and ignorance. It was through contacting the Dharma and purifying their words, thoughts and deeds. These individuals developed their minds and acquired wisdom so they became exalted beings able to teach and help others to realize the truth. If one applies themselves to the teachings of the Buddha, attainment of the ultimate goal of Buddhism, the goal of liberation, the everlasting bliss of Nirvana can be achieved.

Andy and Larry Wachowskis Film, The Matrix :: essays papers

Andy and Larry Wachowski's Film, The Matrix Have you ever had a dream that you thought was so real? Well, what if you never woke up? How would you determine the difference between the real world and the dream world (Matrix,1999)? Some people in this world live their lives knowing that something is wrong. They can feel it in everything they do. They can feel it when they stare out a window or go to work or even when they pay their taxes (Matrix,1999). This feeling which these individuals are experiencing comes from the matrix. What is the matrix? The matrix is an artificial world, which has been pulled over to blind us from the truth, that we are slaves (Matrix,1999). We are trapped in a prison for our minds (Matrix,1999). We will never really get to feel, touch, or see anything for ourselves, except objects created through the matrix. Early in the 21st century, humans joined in celebration in the creation of artificial intelligence (Matrix,1999). Throughout our lives we have depended on machinery to survive. Fate, it seems, is not without a sense of irony (Matrix,1999). The human body gives off as much bioelectricity as a 120 volt battery or as much as 25000 b.t.u.’s of body heat (Matrix,1999). Artificial intelligence depends on solar energy in order to survive, so our human race decided to scorch the earth, therefore blocking the sun’s rays (Matrix,1999). This attempt failed and we were taken over by robots. The matrix was soon after created by artificial intelligence as a computer-generated world made for us to live out our lives while it uses the natural energy given off from our bodies for its survival in the real world (Matrix,1999). Humans are grown in fields like crops, some never even able to be inserted into the matrix. Babies are randomly picked out by the working robotic hands to fill the spots of the dead. Right now, our real bodies are being stored in capsule-like bubbles where we are plugged into the matrix. These plugs are connected throughout our entire spine and other various parts of the body. The main connection is in the back of our necks, leading to the brain, where the matrix controls our minds by ensuring all five senses. When the matrix was first created, a man was given the power to change anything he wanted in it (Matrix,1999).

Business & Cultural Strategy of Walt Disney

REPORT SUBJECT: STRATEGY AND CULTURE OF THE WALT DISNEY COMPANY BY: SARAH PETER BACKGROUND For more than eight decades, the name Walt Disney has been paramount in the industry of family entertainment. From humble beginnings as a cartoon studio in the 1920s to today's global corporation, The Walt Disney Company continues to proudly provide quality entertainment for every member of the family, across America and around the world. Originally known as the Disney Brothers Cartoon Studio, with Walt Disney and his brother Roy as equal partners, the company soon changed its name, to the Walt Disney Studio, at Roy's suggestion. Young arrived in California in the summer of 1923 with dreams and determination. He had made a short film in Kansas City about a little girl in a cartoon world, called Alice's Wonderland, and he planned to use it as his â€Å"pilot† film to sell a series of these Alice Comedies to a distributor. On October 16, 1923, a New York distributor, M. J. Winkler, contracted to release the Alice Comedies, and this date became the formal beginning of The Walt Disney Company. Section 1: External Environment a)The examples of factors that have effected the way it has behaved are as follows. Social: The Walt Disney Company fostered the spirit of creativity, innovation and excellence that continues to underlie all of the company’s success. It believes that quality entertainment is for all members of the family across America and around the world. It gives a chance for the whole family to sit together and have a good time. Technological: Silent cartoons were produced in as early as 192 7. He introduced the first film with synchronized sound – The Jazz Singer. This was a huge success and later implied on Mickey Mouse, Silly Symphonies, Steamboat Willie, etc. Mickey Mouse became an immediate sensation instantly. In partnership with Pixar Animation, the company released the first computer-animated feature film, Toy Story. This was followed by a series of highly successful Disney/Pixar collaborations, A bug's life, Toy Story 2, Monsters, Inc. , Finding Nemo and The Incredibles. Economic: These movies were released in the theaters and people enjoyed watching them with their kids at a normal rate. These movies were not charged any differently than the Hollywood Classics. Political: During the war, Walt Disney made two films about South America, Saludos Amigos and The Three Caballeros, at the request of the State Department. The studio also concentrated on producing propaganda and training films for the military. When the war ended, it was difficult for the Disney Studio to regain its pre-war footing. With the advent of World War II, the company lost access to most of its foreign markets. The studio was also at some financial risk. Legal Factors: Within a year of its existence, Walt made 26 Oswald cartoons, but when he tried to get some additional money from Winkler for a second year of the cartoons, he found out that the distributor had gone behind his back and signed up almost all of his animators, hoping to make the Oswald cartoons in his own studio for less money without Walt. Since the distributor owned the rights to Oswald, there was nothing Walt could do. It was a painful lesson for the young cartoon producer. From then on, he learned that he owned everything he made. Later Walt with his chief animator Ub Iwerks, designed a mouse whom his wife named Mickey, and a star was born. (b)The relationship between the Walt Disney Company and the environment according to SWOT analysis is as follows: The Walt Disney Company’s Strengths 1. The Walt Disney Company is the second largest media and Entertainment Corporation in the world, after Time Warner, according to Forbes. 2. Diversified Entertainment Company. 3. It owns media networks as well as parks and resorts. 4. It makes movies and markets consumer products. 5. Developed a very strong and well known â€Å"brand-name and image† over many years. 6. Disney Land is the top rated destination for vacation. The Walt Disney Company’s Weaknesses 1. The idea of Disney’s frequent change in top management. 2. Broader product portfolio gains many different niches and gives them a bigger image, but it also means that there are going to be that many more workers. This means greater possibilities for miscommunication and a high chance for a bureaucracy in the company. As of September 2007, there were 130, 000 people working for Disney in some way or another. 3. According to many, the Hong Kong Disney Land Resort has yet to live up to the expectations of Disney’s resorts and parks. The $1. 8 billion theme park has only 16 attractions, only one of which is a classic Disney thrill ride (Space Mountain), compared to 52 at Disneyland Resort Paris. A recent study of Hong Kong Polytechnic University showed that 70% of the local residents had a negative opinion of Hong Kong Disneyland Resort. The Walt Disney Company’s Opp ortunities The markets of today are becoming more versatile to outsourcing and globalization and The Walt Disney Company is revealing this by (i) expanding outside of the United States and offering theme parks in France, Japan and China. ii) Another expansion opportunity from U. S. soil was mentioned earlier regarding the Disney Cruise Line, a service well placed and growing in popularity. The Walt Disney Company’s Threats 1. In Disney’s case their theme parks must meet the safety regulations of the countries in which they operate in order to stay in business and maintain their international status. 2. In the entertainment and theme park industry there are many competitors, such as Paramount Parks, Universal Studios and Six Flags Theme Parks. However, there are many other less visible competitors that one might not naturally think of when assessing the competitive market in which Disney deals. For example, there are hundreds of water parks and various funplexes that can also be considered as cheaper or more valuable competition for Disney. Competition, in any form, can diminish Disney’s market share in the entertainment industry. (c ) Guidelines for SWOT ANALYSIS for Walt Disney 1. Keep it simple 2. Focus on your organization. 3. Look for patterns. 4. Look for action that can be taken within a year. 5. Don't get lost in the future. 6. Be rooted in the now. Section 2: Organisational Culture (a)Organizational Culture of the Walt Disney Company The Walt Disney Company has a culture based on high-quality products, optimism for the future, great storytelling, an emphasis on family entertainment and great talent, passion and dedication from the Cast Members. A good example of shared values is Walt and Roy together with their chief and loyal animator Ub Iwerks, Walt created Mortimer Mouse, which was renamed Mickey Mouse by his wife. The first cartoon with synchronized sound was released at the Colony Theater in New York, November 18, 1928. Walt Disney won its first Academy Award for Best Cartoon in 1932 and continued to be honored with an Oscar every year for a decade. Disney appeals to our childhood. They will always be favored by kids and will surely keep a preferred spot in the minds of adults. If only they live up to meet our expectations, to visualize our common fantasies. Disney could survive on the â€Å"classics† if it needed to. They get a new audience every day. But where has the imagination gone that prevents us adding some value. Today Disney is milking their theme park business–to the detriment of their brand. There is no argument that Disney is a pop culture icon in the U. S. However, the substance is not there. The rides, with a few exceptions, are dated and boring. It is not into reinvesting into their theme park business to keep it on top. (b) Create (Adhocracy) Culture The Walt Disney Company has a Create (Adhocracy) Culture. This culture has a dynamic, entrepreneurial, and creative place to work. Innovation and risk-taking are embraced by employees and leaders. A commitment to experimentation and thinking differently are what unify the organization. They strive to be on the leading edge. The long-term emphasis is on growth and acquiring new resources. Success means gaining unique and new products or services. Being an industry leader is important. Individual initiative and freedom are encouraged. The Walt Disney Company has all the characteristics of a Creative Culture. The mission of The Walt Disney Company is to be one of the world's leading producers and providers of entertainment and information. They seek to develop the most creative, innovative and profitable entertainment experiences and related products in the world. The Walt Disney Company believes that it has to stay one step ahead of the competition to be the most innovative and creative animator. (c ) Organizational Culture and Organizational behavior of The Walt Disney Company. The Organizational Culture of The Walt Disney Company is a Create (Adhocracy) Culture. This culture invites and appreciates new, creative, innovative and exciting ideas. Walt and Roy believed that he had to stay one step ahead of the competition in order to be the most innovative and creative animator of all times. They have a high standard of entertainment and have made people believe that animation and cartoons are not only for children but for adults as well. The implementation of these stimulating ideas with the advantage of latest technological devices and techniques and training their employees is the organizational behavior of the company. Disney has constructed its own University that employees must attend and complete before ever being allowed to work at a Disney Theme Park. Disney University believes â€Å"The front line is the bottom line,† and, â€Å"It’s 10 percent product and 90 percent service,†. d ) Compete (Market)† Culture Using a different culture like that of a â€Å"Compete (Market)† Culture in which job completion is main objective of the company and employees are competitive and goal-oriented, a different approach would be established by the leaders who will be demanding, hard-driving, and productive. The emphasis on winning unifies the o rganization. Reputation and success are common concerns. Long-term focus is on competitive action and achievement of measurable goals and targets. Success means market share and penetration. Competitive pricing and market leadership are important. This type of organisational culture would demand a tough and strict environment where openness and creativity is limited or not required. It would have a â€Å"do as said† attitude with acute strictness and constrictiveness. All the ideas would be commanded by the producer and the animators would follow as instructed without being allowed to interrupt or magnify their imagination. This would be unsuitable environment for Walt Disney as Disney is all about magic, imagination and dreams. Section 3: Business Strategy (a) Four Types of Strategies Price Leadership – through dominating the industry – others follow your price lead †¢Global – seeking to expand global operations. †¢Reengineering – thinking outside the box – looking at new ways of doing things to leverage the organisation’s performance. †¢Contraction/Expansion – focus on what you are good at (core competencies) or seek to expand into a range of markets. (b) The Walt Disney Strategy The Walt Disney Company has adopted the strategy of Expanding. Since its start in 1923, Walt and his brother worked out their best to present and invent the best animations ever. The Walt Disney Company is in business to (i) produce entertaining theatrical productions that are family oriented and family friendly (ii) to create products and toys that will promote their theatrical productions that are both entertaining and safe for children (iii) to entertain families who are looking for a fun, interactive and safe vacation spot both with resorts and parks, and also cruise lines (iv) keeping their name reputable and substantial in a growing business. Benefits 1. Disney Land is Europe’s Top Destination for vacation. 2. Extremely popular among children and adults. 3. It is a global leader in the industry of entertainment. Walt Disney Company was ranked 8th in the Top 100 Global Brands ranking of the BusinessWeek Magazine and Interbrand, a branding consultancy, in 2006. 4. Exposure and variety of entertainment packages to fans by opening Resorts, launching Cruise Lines and Disney Lands in Tampa, Hong Kong and Paris, result, increased capital flow and no advertisement required. ( c ) Comparison Disney Company worked on the Strategy of Expansion but now they work on something more of a combination of Reengineering and Expansion after the launch of many quality competitors in market. The Disney Land especially in Hong Kong is not enjoyed by the fans as the entertainment essentials are limited as compared to the other destinations and are very dated. The Walt Disney Company is now working to expand itself by figuring out new ways of attraction and alluring to fans by opening Cruise Lines and Resorts and Fun Houses throughout their Disney Land. (d ) Factors to Consider to change Strategy 1. Quality is imperative than quantity. 2. Dated entertainment ideas and facilities should be updated to the demands of the new generation while keeping the classic touch polished. 3. Innovative marketing, strategic investment and financial discipline should be developed to keep pace in entertainment market. 4. The Walt Disney Company had to analysis its management and employees to determine where they stood as they were losing fans and had market value. 5. Competitors like Universal Studios, Paramount Pictures have worldwide successful theme parks and funplexes. To triumph over them Disney Land had to study its new fans and keep its signature. (e ) Business Strategy and Strategic Choice The type of Business the Walt Disney Company wanted to have depended upon the Business Strategy it approached. It did quite well in the beginning and won Oscar awards and achieved the most out of the market. The Brand was the most popular and demanded and nailed its name in the industry. But as time passed and new generation emerged, a new taste came into existence and therefore things had to be renewed and improved. Earlier Disney was the only animation company but, as time passed and quality competitors surfaced, larger competition and criticizers appeared. The Walt Disney Company had opened remarkable entertainment property which encouraged fans to meet and enjoy their childhood favorite character. But the strategy they adopted was not enough for to attract the new graphics and 3D oriented generation. Therefore they had to opt for the Strategic Choice of the market and indulge in the dept of entertainment with time. They are still the leaders as they chose the right action at the right time. (f) The Key Issues The Walt Disney Company should keep in account to manage its Business Strategy are: †¢Latest approach of entertainment. †¢Should make Sci fi Movies with a more realistic approach. †¢Educational Films to be produced as well. †¢Disney Land worldwide should be upgraded. Employee Satisfaction is a must and Management should take account of each department. †¢Quality should be maintained. †¢Competitors and Internal weaknesses are studied. Section 4: Change (a)Change of Strategy The Strategy of the Walt Disney Company had to change overtime due the increasing demand of hi-tech technology, graphics and updated modes of entertainment. The competitors rooted to attract people with the latest knowledge and entertainment techniques. Despite winning Oscars and being branded as the finest animator, Disney overlooked the need of freshness and contemporariness. No doubt, Disney was experimenting and innovating but, using the same old but famous characters. People wanted a new character and novel themes. There Parks were attracting new crowd but couldn’t bring back the old ones. These factors intimidated Disney and it had to think over its strategy. (b)Social Responsibility The urge to make people happy is stated to be the Social Responsibility of the Walt Disney Company. The main objective and goal of Disney is to impart happiness, enchantment and amusement to people. They have been very successful so far but, as times changed and new generations emerged, they had to think over their product. Disney opened many resorts, hotels, cruise liners, but couldn’t attract the old customers. It made them happy but couldn’t keep them loyal. Getting to the root cause of this they realized that their amenities were dated and needed rejuvenation with tools of technology, graphics, new characters, new stories, new modes of entertainment in the theme parks, Disney TV channels, sports and news channels, in short, a new approach to the new generation. (c ) Role of Management To Changes As already mentioned there is a strategic change in the company and some new operations are introduced. The Management already has a very good policy of providing necessary training to its employees. They can further inform their employees about the market situation. It can make the staff understand the importance and need of the new operations and changes and insist why it needs the best from their employees. It can provide customer service training and motivate them to produce the best out of their service and compete with the growing competition. (d ) Advice to The Walt Disney Company To analyze a change in situation the management should keep itself updated about the market situation. It should not just look into the expansion of the Business but also keep an eye on the changing market industry and new requirements of the fans. It should study the developments of its competitors. There would be resistance to the changing market but to overcome this resistance, it can hold meetings and make its staff and managers realize the substance and requirement of the changes by providing detailed and proper explanation. Better knowledge of the market and motivation to achieve the target can help overcome the resistance to change. Reference

A Man Named Dave Essay

A Man Named Dave, by Dave Pelzer is the story of hope and eventual love and how a child called â€Å"It† finally found himself as a man free at last, after early childhood experiences as the son of a brutal, alcoholic mother. When his father is dying of cancer, Dave attempts to reestablish contact with him, he spends innumerable hours with his father, trying to disentangle in his mind the broken family relationships. Much later, after his mother’s death, Dave realizes that his mother’s maniac actions were picked up from her own childhood experiences. Having rushed into marriage Dave enjoys the son that was born, and is determined that his child will never know the disapproval he felt as the child called â€Å"It. † I find Dave Pel . . . zer admirable because he demonstrates remarkable qualities, such as independence, determination, and courage- quality’s I would like to strengthen in myself. After a horrible childhood, he strives for the best he can do all by himself, not depending on others to help him. One day you’ll see, I’m going to make something of myself. He becomes an in-flight fueling technician for the Air Force, a highly regarded job. Dave has displayed a lot of courage, being fearless and brave, in his trilogy; courage to survive, courage to make it on his own and various others. With his determination to succeed from his setbacks, and gain power from his calamity’s Dave is the man he is today. Independence means to me being able to make it on your own, and not having to depend on others. Another display of his independence (is his desire to be standing on his own two feet) when he gave to his mother his statement to be independent â€Å"All those years you tried your best to break me, and I’m still here. Another is being able to go back to his father who deserted him when Dave needed his father most. His courage to be able to deal with his past, and start a new life is one good example of his courage. Dave’s father didn’t protect Dave from his mother. But his wonderful trait of determination, which is never giving up and going for your goals and not quitting until you’ve achieved it, pulls him past these obstacles in his journey for recognition. Dave Pelzer strongly demonstrates independence in A Man Named Dave, and his life. Dave demonstrates independence by being capable of starting over a new life on his own.

Henry Iv – Moral Centre

Hanh-Thy Chau 2M N. Wittlin February 25, 2003 ENG2DB-02 A Revision of Morality in Shakespeare’s Henry IV, Part One Who is the moral centre in Shakespeare’s Henry IV, Part one? This will ceaselessly be a question challenging the intentions of Shakespeare’s literature. However, [didn’t Wittlin say don’t start with however else its after a semi-colon] the question in this revision of morality in Shakespeare’s Henry IV, Part one is, is there even a moral center in Shakespeare’s Henry IV, Part one? Humanity is incapable of absolute goodness; therefore, there is no moral centre in Henry IV, Part one since the three major characters, King Henry, Prince Hal, and Sir John Falstaff, are all somewhat morally flawed. Shakespeare reveals the imperfection of human nature through the behaviour of his [these] characters. First of all, King Henry sets a presumed reputation as the religious, loved and strong leader of England in Henry IV, Part one for his subjects. However, his supposed virtues are only results of his concealed faults. Ironically, the King can be quite blasphemous, despicable, and pathetic. Throughout the play, Henry is evidently repenting for his conduct in his acquirement of the British thrown. This is shown in his belief of â€Å"whether God will have it so, /†¦To punish my [King Henry’s] mistreadings† (III. ii. 4-11) and that â€Å"God pardon† (III. iii. 29) Hal for his unpunished sins of his bad company. Furthermore, King Henry’s disgraceful conduct clearly reveals the false reception of love from his subjects. This is especially revealed in his relationship based on conditional love with Prince Hal. His opinion of Hal, which changed from a state of â€Å"riot and dishonour† (I. i. 4) to one of â€Å"charge and sovereign† (III. iii. 161), is only established on restricted affection and Hal’s social image, rather than a personal benevolence between parent and child. In addition, another of King Henry’s loathsome features is again shown through his attainment of the throne: deceitful behaviour. Furthermore, the King’s pathetic nature is revealed by his insecurity. The play begins with the King expressing his paranoid worries, being â€Å"so shaken† and â€Å"wan with care† (I. i. 1-2), accordingly presenting the audience with its first impression of the supposedly strong leader. King Henry deceitfully attempts to use the â€Å"chase† of the â€Å"pagans in these holy fields/†¦for our [England’s] advantage† (I. i. 24-27) to distract the â€Å"civil butchery† (I. i. 13) back home in England. Overall, the life events of King Henry IV’s does not present a very moral reputation for a man of worthy of such power and prestige. Secondly, Prince Hal clearly shows both positive aspects and negative aspects, as his character undergoes great change in Henry IV, Part one. Hal gives the audience the impression of his intentions to â€Å"throw off† (I. iii. 05) his uncouthly behaviour moral to please the King, the alleged victim in Henry IV, Part one. Hal believes he can â€Å"find pardon on† his â€Å"true submission† (III. ii. 28) by satisfy his father’s expectations for the throne’s heir and discard the values of his loving surrogate father, Falstaff. As revealed in the previous quotation of pard oned submission, one of Hal’s admirable aspects is his open ability to accept his faults; however, it seems his judgement regarding the class, justice, and honour system remains stereotyped by knightly tradition. Although Prince Hal’s resultant persona is traditionally considered positive, Hal’s most commonly shown qualities in the play are characterized as manipulative, superficial and unemotional, all of which further reveal his immoral faults. Hal’s manipulative nature is exposed throughout Henry IV, Part one. Prince Hal’s manipulative intelligence is first revealed in his soliloquy, where he vows to â€Å"falsify men’s hopes/ and†¦so offend to make offense a skill† (I. iii. 205-211). Hal’s aptitude for manipulating is further proven in his sudden abandonment of Falstaff and his low class company, as foreshadowed when Hal symbolically states that â€Å"by breaking through the foul and ugly mists†¦my [Hal’s] reformation†¦shall show more goodly† (I. ii. 196-). In this quote, the clouds represent Falstaff and company and the beauty in reference [to†¦] is the reformed Hal. An addition to Hal’s [im] amoral traits is his superficiality. Hal’s superficiality is shown in his judgement of physical image. This is shown in his constant vulgar references to Falstaff’s obesity: a â€Å"fat-witted with drinking of old sack† (I. ii. 2) and his abandonment of Falstaff’s role in his life after his reformation. Hal’s commitment [to] the traditional expectations of honour results in the betrayal of Falstaff’s hedonistic approach on life and his only endeavour is to please the man who had offered a pitiful excuse of love incomparable to what Falstaff had to offer: unconditional love. These examples of Hal’s superficiality also support Hal’s lack of sympathy for others. Hal’s cold behaviour towards others is shown in his hypocritical approach for Falstaff’s hedonistic [maybe use self-gratifying] attitude. Hal is unaware of his own form of intemperance: he strives to improve his own self-image at the expense of others. Despite Hal’s admirable traits as a respectable member of court, as a human being, Prince Hal’s amorality is quite apparent by the distinction of his actions. Lastly, despite Sir John Falstaff’s self-gratifying lifestyle, he seems to be the most moral character in Henry IV, Part one, although not wholly moral because as previously addressed, human nature is inept of utter goodness. Due to Sir John Falstaff’s philosophies, many have claimed to be fond of his self-indulging ways but admit the ridicule behind paying formal respect to such a person. Falstaff cleverly manipulates others for his own welfare; however, it is only in good nature. This is proven in Act III scene iii, when Falstaff distorts the situation of his debt to Mistress Quickly into one of an accusation of her being the thief of his â€Å"picked†¦pocket† [wasn’t he really pick pocketed? ](III. iii. 53), and more wittingly forgives her in the end as she goes to prepare his meal, intending no spite upon the hostess. Falstaff deceives, cowards [not an action; cannot be used in this senctense], drinks â€Å"of old sack† (I. ii. 2) and commits virtually every sin. Shakespeare masterfully moulds these negative aspects into unusual forms of virtue in Falstaff’s character by showing that Falstaff means no harm. In doing this, Shakespeare cleverly twists the faults upon the regal members of society by building the play upon the disputes between themselves; thus, showing the power of such subtle issues, barely considered sinful, causing â€Å"civil butchery† (I. i. 13), whereas the sinful ways of â€Å"Old Jack Falstaff† (II. iv. 72) has no such effect. Although Falstaff’s pleasure priorities may be rather farfetched, his â€Å"gift†¦is youthful irresponsibility, which must be cherished even though it cannot last† (p. xx). Falstaff’s commonly repeated idea that â€Å"young men must live† (II. ii. 90) emphasizes his belief in the value of youth ful irresponsibility and luxury. Shakespeare grants Falstaff the embodiment of human nature itself, excluding extreme wicked sins, leaving Falstaff’s childlike benevolence untouched; this is shown as he pompously states, â€Å"I have more flesh than another man, and therefore more frailty† (III. ii. 167-169). Falstaff serves as a bringer of human nature as he serves to foil all other characters therefore revealing everyone moral flaws yet remaining the most moral character due to his youthful benevolence. In conclusion, Shakespeare brilliantly provokes the audiences’ involvement in his plays by presenting them with intellectual trials to the mysteries of life. Because [r u sure that u want to start a sentence with that] absolute morality is unachievable, Shakespeare does not put forward a definite moral center in Henry IV, Part one. There will always be a balance of both positive and negative forces as the faults and virtues of King Henry, Prince Hal and Sir John Falstaff were discussed. This is very good. You explained your points well just a couple of minor mistakes but I think you’ll get a good mark. Sorry for not responding I was eating dinner sorry. Talk to you later ok. Bye Word Count: 1 189 Works Cited Shakespeare, William. Henry IV, Part one. Toronto: Bantam Books, 1988